So you've just transferred your domain to Site.eu. Congratulations! But now you're wondering: do I need to cancel it with my old provider?
Here's the deal.
What Happens Automatically
When your domain transfer to Site.eu completes successfully, your old provider gets a notification from the registry. This notification tells them: "Hey, this domain isn't registered with you anymore."
In most cases, your previous provider will:
- Process this change automatically
- Stop sending you renewal invoices for the domain
- Remove the domain from your account
But Here's the Catch
Some domain providers aren't that efficient. They might still keep invoicing you for a domain you no longer have with them.
Why? Sometimes their systems don't process the registry notification properly. Or they simply require you to manually cancel.
Our Recommendation
To prevent any confusion or unwanted invoices, we recommend cancelling the domain with your old provider once we confirm your transfer is complete.
Here's what to do:
- Wait for our confirmation email that your domain transfer is successful
- Log into your old provider's account
- Cancel or remove the domain from their services
- Keep a screenshot or confirmation of the cancellation
Better safe than sorry, right?
Quick Summary
While your old provider should automatically stop billing you after a domain transfer, it's smart to manually cancel with them. This prevents any billing disputes or confusion down the road.
Once you get our transfer confirmation, take five minutes to cancel with your old provider. Your future self will thank you.
Couldn’t find what you were looking for?
You can always chat with one of our experts for any questions you might have!