Moving your domain name to another provider? For most domain names, your new provider asks for a transfer key. It's also called an authorization code or EPP code. It works like a password for the transfer.
Request your transfer key
Step 1: Open your domain name in your dashboard. Is Transfer lock on? It usually is: it protects your domain name against a transfer you didn't ask for. Turn it off first. While it's on, your domain name can't be transferred. Don't see this switch? Then your domain name has no transfer lock, and you can skip this step.
Step 2: Click Manage in the top right corner and choose Request authorization key.
Step 3: Enter the password of your account and click Submit. Your transfer key appears right away. Copy it and give it to your new provider.
No transfer key option?
Some domain extensions don't use a transfer key. Then you won't see Request authorization key. Just start the transfer at your new provider. The registry then emails the domain holder to approve or refuse the transfer. Answer within the time it gives, usually 5 days.
Before you transfer
- Is your domain name at least 60 days old? Most new domain names can't be transferred right away.
- Is the domain holder's email address up to date? You often need it to confirm the transfer. Read about changing the domain holder.
- Has your domain name expired? Renew it first.
- Don't cancel your domain name. That can make the transfer impossible. Read our tips for cancelling domain names.
A transfer often takes about 7 days. It depends on the extension. Read how long the transfer of a domain name takes. Your website and email keep working during the transfer. Read how to transfer without downtime.
