How to Move a Domain Name from One Plan to Another

Want to use your domain name with a different Site.eu plan? The easiest option is to ask Site Assistant to move it for you. New to Site Assistant? Follow our guide to using Site Assistant first.

Good to know: a move is not always possible. Different plans may use different servers. Site Assistant will check your setup and try to make the move.

Ask Site Assistant to move your domain name

1. Open Open Site Assistant from the website or your dashboard.
2. Select Agent scope, then choose Specific products.
3. Select the domain name, the current plan, and the new plan. Then click Apply.
4. In Ask anything about your products..., enter: Move my domain name example.com from my current plan to my other plan. Replace example.com with your domain name. If needed, also include the names or IDs of both plans.
5. Send your request and follow the steps from Site Assistant.

Site Assistant will check whether it can move the domain name. If the move works, check the domain and the new plan in your dashboard afterwards.

What if Site Assistant cannot move the domain name?

You will need to move it yourself. For full instructions, open our guide to linking and unlinking a domain name.

Before you can unlink the domain name, disable these services for it:

• Email
• Website builder

Important: back up everything you want to keep before disabling these services. Disabling email deletes all email addresses and their messages. Disabling the website builder removes the website and its data. These actions may not be undone.

After both services are disabled:

1. Open the domain name in your dashboard.
2. Choose Unlink from plan to remove the domain name from its current plan.
3. Choose Link to plan and select your other plan.
4. Turn on the services you want to use with the new plan. Restore your website and email data from your backups if needed.

Need help with any of these steps? See How to Link Your Domain Name to a Site.eu Plan for the complete linking and unlinking guide.