Got money sitting in your online wallet? Want to get it out? You're in the right place.
Here's the thing. Withdrawing funds from your Site.eu wallet is pretty straightforward. But there are a few things you need to know first.
What You Need to Know Before Withdrawing
Not all funds in your wallet can be withdrawn. Important: You can only withdraw money you've earned through credits or refunds. Money you deposited yourself? You can't withdraw that.
Why? Simple. If we let you deposit and withdraw money like that, we'd need a special banking license. The law says so. And we don't have that license. So we can only let you withdraw money you've earned from us - not money you put in yourself.
How to Request a Withdrawal
Ready to get your money? Here's what you do:
- Send us an email - Use the same email address you used to register with us as a customer
- Include your support PIN - Don't know where to find it? Check out this guide
- Tell us the amount - How much do you want to withdraw?
That's it. Three simple steps.
What Happens Next?
After you send your request, we'll process it within 5 business days.
You'll get an email when we've processed your withdrawal. Keep an eye on your inbox.
Couldn’t find what you were looking for?
You can always chat with one of our experts for any questions you might have!