Where high quality and low prices meet
globe
Back to Helpdesk
Using Site.eu's Free Website Transfer Service

So you want to transfer your website to us! That's great. The good news? We'll handle the entire transfer process for you – completely free. No technical headaches, no stress.

Let me walk you through exactly how our free website transfer service works. It's simpler than you might think.

Step 1: Get a Web Hosting Plan

First things first. You'll need to buy one of our web hosting plans that includes free website transfers. This gives you a new home for your website.

Important tip: Don't buy your domain name transfers yet. Keep your domain name at your current provider while we transfer your website. Trust me on this – there's a good reason we'll get to later.

Step 2: Send Us Your Details

Once you have your hosting plan, send us an email with everything we need to get started. Think of it like giving a moving company the keys to your old house.

Here's what to include in your email (if you need more technical guidance on migration, see how to migrate a website):

  • The URL of the website you want to transfer
  • Your current (old server) FTP login details – this is how we'll access your website files (you can also use SFTP for more security)
  • The type of website you have (WordPress, Joomla, Drupal, or something else)
  • Any other login information for your website
  • Any special details or instructions we should know about

The more information you give us, the smoother the transfer will be.

Step 3: We Transfer Your Website

Now comes the part where we do all the heavy lifting. We'll transfer your website within 24-48 hours after you request it. During this time, your website stays live on your old server – no interruptions for your visitors.

We'll keep you updated if we run into any issues. But honestly? Most transfers go through without a hitch.

Step 4: Transfer Your Domain (Or Link It)

Here's where that earlier tip comes in handy. Wait for our confirmation email that tells you the website transfer is complete. Only after we've successfully transferred your website should you take the next step.

Once you get our confirmation, you have two options for handling your domain – check out the best way to complete a domain transfer without downtime for more details:

  1. Transfer your domain name to us – This means we'll manage both your website and domain name
  2. Keep your domain where it is – Just point your domain's nameservers or DNS to us (we call this an external domain name, and it works perfectly fine)

Either way works great. Choose whatever feels right for you.

The Best Part: Zero Downtime

Here's the magic. Because we transfer your website before you move your domain, there's absolutely no downtime. Your visitors won't even know anything changed.

Your website keeps running on your old server until the exact moment we switch it over to ours. It's like changing the engine of a car while it's still driving – except much safer!

One Critical Rule to Remember

Don't transfer your domain name to us until we've completed your website transfer.

I can't stress this enough. Following this simple rule ensures everything goes smoothly without any hiccups.

Ready to Get Started?

That's all there is to it! Our free website transfer service makes switching to Site.eu painless. We handle the technical stuff while you focus on what matters – running your website. If you also need to transfer your email addresses, we can help with that too!

Remember the steps:

  1. Buy a hosting plan with free transfers
  2. Send us your website details
  3. Wait 24-48 hours while we work our magic
  4. Transfer or link your domain after we're done

Questions about the transfer process? Just reach out to our support team. We're here to help make your move to Site.eu as smooth as possible.

Ready to search for your domain name?

Couldn’t find what you were looking for?

You can always chat with one of our experts for any questions you might have!

New articles added