Want to cancel one of your active products at Site.eu? Don't worry, it's easier than finding the off button on your TV remote. Let me walk you through the process.
You've got two options for canceling your product, and I'll explain both so you can pick what works best for you.
Option 1: Disable Auto-Renewal (Keep Using Until Expiry)
This is perfect if you want to keep using your product until it expires naturally. To learn more about how renewal works, check out our detailed guide.
Here's how to do it:
- Log into your Site.eu dashboard
- Click on your product in the sidebar (you'll see it listed on the left)
- Look for the 'Renewal' setting on the product control page
- Change it from 'Automatic' to 'Manual'
That's it! Your product will automatically cancel when it reaches its expiry date. Until then? Keep using it to your heart's content.
Option 2: Cancel Immediately (Stop Everything Now)
Need to cancel right away?
- Head to your Site.eu dashboard
- Click your product in the left sidebar
- Look for the white 'Manage' button in the top right
- Click it and select the cancellation option
Important: This cancels your product immediately. What does that mean? If you're canceling a domain name specifically, you might want to read our tips for cancelling domain names first.
- Domain names become inaccessible
- Email stops working
- Websites go offline
A Word of Warning About Renewals
Here's something to keep in mind: if you want to renew a product after it's expired or cancelled, it'll cost you more than a regular renewal. Learn more about domain pricing and costs.
So before you cancel, make sure you're really done with the service. Nobody likes paying extra fees to reactivate the service again.
Quick Recap
To sum it up:
- Want to use it until expiry? Set renewal to 'Manual'
- Need to stop everything now? Use the cancellation option on your product control page in your Site.eu dashboard
- Changed your mind later? Be ready to pay more for reactivation
That's all there is to it! Canceling at Site.eu is straightforward once you know where to click.
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